fix itunes error 9006 when updating or restoring iphone or ipad

When updating or restoring your iPhone or iPad, you may get the iTunes error 9006 with the message “There was a problem downloading software for the iPhone. An unknown error occurred (9006).”

There are many reasons that iTunes will display error 9006. It can be quite frustrating that your update or restore operation repeatedly gets interrupted by this error. Many users have reported that iTunes error 9006 also appears when updating to iOS 10 or newer firmwares.


To fix this issue, we have found a number of solutions that that will help you get rid of this problem and update your iPhone or iPad without seeing the 9006 iTunes error again.

How to Fix iTunes Error 9006 When Updating or Restoring to iOS 10 or Other Firmware

Solution 1: Update iTunes

Ensure that your iTunes is updated to the latest version. On Mac, click on iTunes in the top menu bar and choose “Check for Updates”. On Windows, choose Help from the menu bar and then “Check for Updates”.

Solution 2: Turn of Anti-virus & firewalls and reboot iPhone and Computer

Step 1: If you have any Anti-Virus software installed, then turn it off.

Step 2: Disable your computer firewall.

Step 3: Restart your computer

Step 4: Reboot your iPhone or iPad.

Step 5: Now launch iTunes again and retry the update or restore process.


Solution 2: Use a different USB cable

Sometimes the issue could be with the USB cable being broken. It has happened to me a couple of times before and just by changing the USB cable to a proper working one, the issue gets fixed.

Solution 3: Update or restore using IPSW file

Step 1: Go to ipsw.me on your computer and download the firmware that you want to update or restore to. Make sure to choose the correct model of your iPhone or iPad.

Step 2: Connect your iPhone or iPad to your computer using a USB cable.

Step 3: Launch iTunes and go to the Summary page where you’ll find the update and restore options.

Step 4: On Mac, hold the Option (Alt) and Command keys and click on the restore or update button. On Windows, you have to hold the SHIFT key and then click the restore or update button.

Step 5: A file browser is displayed where you have to choose the IPSW file you downloaded in step 1.

Step 6: iTunes will now start the update or restore operation.

Solution 4: Use a different computer or WiFi network

If none of the above solutions work, then consider switching to a different WiFi network or using a different computer with iTunes installed. The latter has worked for me several times so make sure that you give both of these solutions a try.

Method 5: Use Dr.Fone Toolkit

dr.fone toolkit is an iOS system recovery toolkit that helps you to solve the issues on your iOS device. It helps you fix restore and update issues, bootloop problem, stuck on Apple logo issue, and more.

These are some of the methods that will help you fix the iTunes 9006 error on Mac or Windows when updating or restoring your iPhone or iPad. Let us know how the process goes in the comments below.

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