fix iCloud Backup Could Not Be Completed

Here is how you can fix the ‘iCloud backup could not be completed’ error on iPhone or iPad, and take automatic backups via iCloud without any issues.

iCloud has a handy feature that automatically takes a backup of your iPhone or iPad at regular intervals when you’re connected to the WiFi. But sometimes it may show an error such as ‘iCloud backup could not be completed’.


iCloud is a great way of storing your important data in the cloud, including the data from apps along with photos, music, videos, and so on. When you get the ‘iCloud backup could not be completed’ error, it prevents your iOS device from storing a backup of your latest data in iCloud, but you don’t need to worry as there are a couple of solutions for fixing this type of error.

In today’s tutorial, we will show you how to fix the ‘iCloud backup could not be completed’ error on iPhone, iPad or iPod.

Fix iCloud Backup Could Not Be Completed Error on iPhone or iPad

Method 1: Perform a hard reset

A hard reset usually fixes most of the common problems that you face on your device. To perform a hard reset, press and hold the Power and Home buttons together for 5 seconds (or more) until your device restarts and you see the Lock screen. On iPhone 7 or iPhone 7 Plus, you have to hold the Volume Down and Power buttons instead.

Once your device restarts, try the iCloud backup again.

Method 2: Sign out of iCloud

The issue could sometimes be with your iCloud credentials so signing out of iCloud and signing back could fix this problem.

  • Go to Settings -> iCloud.
  • Scroll to the bottom and tap on the Sign Out button.
  • Now sign back into your account and retry the backup.

Method 3: Delete old backups

  • Go to Settings -> iCloud -> Storage.
  • Tap on Manage Storage.
  • Press the Delete Backup button.
  • Now retry backing up via iCloud.

Method 4: Check Network Connection

There might be a network connection issue on your device which is preventing iCloud from performing the backup. Make sure that the internet connection is working properly by trying to visit a page in Safari and checking if it loads. Alternatively, turn off and on the WiFi or 3G or reset the network settings:

  • Go to Settings -> General.
  • Scroll down and tap on Reset.
  • Choose Reset Network Settings.

Method 5: Restore your device

As a last resort, if none of the above methods work, then you can restore your device to fix the issue. The first thing you have to do is to take a backup of your device on iTunes. After that, perform the restore and then use the iTunes backup. Once it has been done, try taking a backup via iCloud. This method should definitely fix the problem and allow you to take iCloud backups with any issues.


Why does the ‘iCloud Backup Could Not Be Completed’ error appear?

There’s no specific reason for this error. It could be due to poor network connections on your side, the iCloud service facing issues, insufficient bandwidth, or even a problem with the existing iCloud backup as mentioned in method 3 above.

If you were able to fix this issue on your iPhone, iPad, or iPod Touch using any of the methods above or using your own solution, then do let us know in the comments below.

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